The EU4PFM experts’ team is working on strengthening the capacity of the State Tax Service of Ukraine and introducing the EU best practices.

Development of risk management system: 
  • Tax Compliance Seminar organized and workshop on Compliance Planning and Development in tax administration held 
  • Recommendations on the State Tax Service of Ukraine Risk Management Department’s functions provided 
  • Functional requirements for IT solution on System of Cash Registries (CRIS) developed 
Enhancement of the tax legal framework, covering approximation with the EU legislation, support of implementation EU/OECD practice in tax area: 
  • Comprehensive analysis on UA VAT legislation alignment to the EU directive conducted 
  • Support in preparing MoF general tax clarification and STS official explanations to taxpayers of new tax legislation on BEPS provided 
  • Workshop on best international/EU practice held and recommendations on “substance over form” principle, indirect methods, shared responsibility provided  
  • Support on participation at OECDs Global Forum events provided  
Enhancement of the framework of tax audit including business process review; e-audit implementation: amendments to the legislation, methodological support, development of IT solution:

 

  • Workshop on e-audit tool, on e-audit methodology and business processes within tax authorities, organized
  • Recommendations on e-audit introduction in UA STS provided
  • Business Processes Reengineering for audit function conducted
  • Functional requirements for e-audit IT solution implementation developed
Modernization of electronic cabinet of the taxpayer:  
  • Concept of Taxpayers’ e-Cabinet mobile version and proposals on broadening functionalities of e-cabinet provided 
Optimizing tax disputes at appeal and court institutions: 
  • Workshop on International and EU legislative and litigation practice in taxation organized and on tax disputes procedures held 
  • Recommendations on tax dispute resolution procedure regarding settlement agreements and mediation given and support on drafting legislation on optimization tax disputes procedure provided 
  • Methodologies for categories of cases in tax disputes developed 
  • Business Processes Reengineering for appeals and courts support function conducted 
  • Functional requirements for IT solution on appeals and courts support within STS (e-case) developed 
Improvement of transfer pricing audit:  
  • Support in preparation OECDs guidelines implementing legislation on transfer pricing provided 
  • Business Processes Reengineering for transfer pricing control function conducted 
  • Functional requirements for transfer pricing audit IT solution implementation developed 
Ensuring a single approach to tax legislation: 
  • Support in preparing STS official explanations to taxpayers of new tax legislation provided 
  • Support in preparing MoF general tax clarification provided 
  • Business Processes Reengineering for individual consulting function conducted 
Implementation Centralized Service model by modernization of STS Contact Center: 
  • Workshop on contact center operation at tax administration practices organized  
  • Support in preparing Concept of New Service model of the STS and the roadmap for the modernization of STS Contact Center provided 
  • Functional requirements for centralized service model IT solution implementation developed 

Improvement administration of property taxes:  
  • Workshop on best international practices on property taxes administrating organized 
  • Recommendations on property taxes management improvement provided 

Enhancement of the framework for tax debt management: 
  • Workshop on best international practices recovery of taxes organized 
  • Recommendations on tax debt management improvement provided 

Creating Single tax account to simplify payments of taxes: 
  • Support on drafting sub-legislation on single tax account introduction provided 
  • Recommendation on developing of single tax account operational model and ranking algorithms given 
  • Functional requirements for single tax account IT solution implementation developed 

Improvement administration of excise duties:
  • Business Processes Reengineering for administrating excise stamps conducted 
  • Analysis on the alignment of UA legislation with EU Directives on excise duties conducted  

Introduction of the OECDs standards on Automatic exchange of information (AEOI):  
  • Workshop on OECD/EU AEOI standard, on the exchange of information business processes within tax authorities and usage of AEOI information for tax control purpose, organized 
  • Recommendations on implementation AEOI in UA and support in developing a roadmap on introduction AEOI in UA provided 
  • Support in drafting legislation on Common Reporting Standard (CRS) and Country-by-Country Reporting (CbC) provided 
  • Functional requirements for CRS/CbC IT solution implementation developed 
  • Assistance in OECD Global Forum on Transparency and Exchange of information Peer Review evaluation process of Ukraine provided 

Implementation of E-cash registers: 
  • Assistance in drafting sub-legislation on e-cash registers provided 
  • Methodological support for the e-cash register applications development and for the Data Accounting provided 
  • Functional requirements for IT solutions on e-cash registers application further modernization developed 
  • A communication campaign on broadening usage of e-cash registers conducted 

Supporting the transformation of STS to Single legal entity covering enhancement of internal procedures and development of the new document management system (e-workflow):
  • Business Processes Reengineering for document management system conducted 
  • Functional requirements for IT solutions on e-workflow developed 

Strengthening STS communication capacities: 
  • Support in developing Communication Strategy for STS provided 
  • Training on communication strategies and anti-crisis communications organized 
  • STS Brand book developed, media monitoring, message boxes for STS provided  
  • Functional requirements for IT solution on STS web portal modernization developed 

Tax

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Customs

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HR/PAR

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IT

Main achievements