Building a high-performance culture in Ukrainian PFM institutions

Kyiv, 20 November, 2019

During the Strategic Planning Sessions, thetax and customs representatives along with the Ministry of Finance members and EU experts from EU4PFMprogramme discussed the opportunities of developing the winning culture in government institutions of Ukraine. The importance of clearly stated strategy was underlined as a key factor for delivering better performance results in public finance management organizations.

The holistic approach and the strategy of building a high-performance culture includes the review of government organizations’ values, mission and vision statements. Moreover, three other aspects have to be considered while formulating a proper strategy: (1) key performance indicators, revenue system, discipline of execution; (2) employees’ motivation and engagement: extrinsic vs intrinsic (3) leadership role: styles and concepts. As the organizational structure differentiates among the tax and customs services, the session was adjusted for each separately.

Mr. Egon Veermäe, the EU4PFM team leader in tax and customs programme, opened the session with the presentations on the EU4PFM project approach and its priorities for 2020 in tax area. He focused on such aspects as a new tax compliance strategy: measurement framework and risk management; oversight framework for Ministry of Finance; business process review; tax base broadening, etc. The main goal-achieving tools will be study visits, round table discussions, meetings, seminars, conferences and training activities.

Mrs. JurgitaDomeikiene, International Key Expert on Human Resources Management and Public Administration Reform, elaborated onthe main tasks in the area of Human Resources Management both for tax and customs services. Among the highlighted are development or improvement of HR strategy and HRM standards, recruitment planning and management, appraisal practices for civil servants, professional development and trainings, anti-corruption and integrity policies, also government policy on PAR.

Mr. Vytenis Aliskauskas, EU4PFM International Key Expert on Customs, presented thereform priorities and expected deliverables for 2020 in customs field. He demonstrated the main outcomes for the upcoming year: business process review, post-clearance control and customs audit, personal area for tax payers (PAR) IT system, counter tax avoidance and trade facilitation measures.

As a result of the session, the actions on developing the strategy on building a high-performance culture in government institutions of Ukraine will be implemented in 2020 year.

The Public Finance Management Support Programme for Ukraine (EU4PFM) has its overall objective to improve Public Finance Management in Ukraine as well as public services and the business climate. The specific programme implemented by Lithuania’s CPMA supporting tax and customs reforms and capacity building in Public Finance Management aims at (i) further development of a modern, efficient and fair revenue collection system and (ii) enhancing organizational capacities of PFM institutions, precisely in human resource management, anti-corruption and implementing IT solutions. The overall budget of the programme is EUR 29.5 mln (including the IT Fund) with the implementation period of 4 years.

Central Project Management Agency (CPMA), founded in 2003 by the Ministry of Finance of the Republic of Lithuania, has more than 15 years of experience in management and implementation of various EU and other international donors’ programmes.