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Public Institution Central Project Management Agency (CPVA) conducts public procurement “Microsoft Azure services for the Ministry of Finance of Ukraine” (Procurement). The final owner and beneficiary of the Services is Ministry of Finance of Ukraine. The Goods are financed within the frame of the signed Contribution Agreement on the 19th December 2018 No. ENI/2018/404-165 by…

A robust Help Desk system for NCTS was one of the key prerequisites for Ukraine’s accession to the Common Transit Convention. In line with European practice, the next step to strengthen communication between customs authorities and businesses is the creation of a Help Desk system for all customs IT systems (IT Service Management – ITSM)….

As Ukraine advances on its path toward EU accession, aligning with international standards and best practices is a critical requirement under Chapter 32 of the Acquis Communautaire.