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Authors: Jurgita Domeikiene – Team Leader of Components 1, 3 and 4 of the EU4PFM Programme and International Key Expert on HR and Public Administration Reform; Kristina Jakubaityte-Revutiene – International Expert on HR of the EU4PFM Programme The Right People on the Right Position Recruitment and selection are among the most important HR processes for…

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We continue to share the results of the anti-corruption campaign aimed at promoting open communication between citizens, businesses, and customs authorities regarding the reporting of corruption-related offences. The campaign made use of multiple communication channels. We have already covered its first phase in earlier publications. In addition to placing posters at customs offices and publishing…

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EU4PFM, together with the State Customs Service, has implemented a nationwide anti-corruption awareness campaign covering the entire territory of Ukraine. The campaign aimed to inform citizens and businesses about the possibility to report corruption-related offenses they may encounter when interacting with customs authorities, while also encouraging open and transparent communication with customs to help reduce…

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Public Finance Management reform in Ukraine is taking place under unprecedented pressure on state institutions. War, economic strain, and the constant need for rapid decision-making significantly increase the demands placed on the civil service. In this context, the effectiveness of public governance goes beyond procedures and regulatory frameworks. It is directly linked to the ability…

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Representatives of the Anti-Corruption Unit of the State Customs Service of Ukraine spent two intensive days in Warsaw working closely with EU4PFM international experts Jacek Kapica and David Szescilo on the draft Anti-Corruption Program for 2026–2028. Building on the significant progress achieved over the past three years, the team is now moving towards a more…

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Leadership is often shaped in times of uncertainty. From 24–26 February, EU4PFM delivered a comprehensive three-day training programme designed to strengthen the managerial competencies of the State Customs Service (SCS). The event brought together nearly 400 SCS officials, including heads of structural units from the central office and regional bodies. Over the course of the…

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