Updated on: 2024-01-28

The EU4PFM experts’ team is working on strengthening the capacity of Partners Institutions and introducing the EU best practices

Tools and respective guidelines to run a modern HRM system and organisational development: 
  • Staff Engagement Survey methodology prepared and staff survey conducted in all Partner Institutions
  • Guidelines and support for the development of HRM Strategy and Action Plan provided
  • Staff planning methodology and standard principle for informing and attracting potential candidates for vacancies prepared
  • Recommendations on newcomers’ adaptation system provided
  • Guide for newcomers in MoF and SCS developed
  • Guidelines on Mentorship and Proposals for elaborating internal acts developed
  • Library of KPIs (Key Performance Indicators) for Partner Institutions prepared
  • Competency Model for the Ministry of Finance developed
  • Library of Interview Questions to check generic competencies in the recruitment process and recommendations for its practical implementation in the Ministry of Finance prepared
  • Guidelines and recommendations on the development a training and development system in Partner Institutions provided
  • Conceptual Framework of Organisational Culture prepared and recommendations on its improvement provided
  • Guidelines for practical empowerment of non-financial incentives of employees provided
  • Guidelines for job description development and library of standard job profiles prepared
  • Recommendations for Improvement of anticorruption policy in Partner Institutions provided
  • Conceptual framework of Project Management institutionalisation with recommendations prepared 
  • Recommendations in Process Management provided 
  • Recommendations for Strategic Planning provided
Trainings on the following topics conducted:
  • Competency-based HRM
  • 360 feedback assessment
  • Staff Planning and Recruitment Process
  • Conducting interviews for Competition Members
  • Internal Communication
  • Staff Engagement Survey
  • Policies and Tools of Training and Professional Development
  • Risk Assessment in Preventing Corruption
  • Performance Management
  • Process Management
  • Project Management
  • Strategic Planning
  • EU Competence Framework for Customs and Taxation
Handbooks:
  • Handbook on Performance Appraisal interview prepared  
  • Handbook for members of Competition Commissions prepared 
  • Handbook on planning the Internal Communication of the organisation prepared

Tax

Main achievements

Customs

Main achievements

HR/PAR

Main achievements

IT

Main achievements

Budget process modernisation

Main achievements