Dear Supplier,

The Public Institution Central Project Management Agency (hereinafter – CPMA) (Republic of Lithuania) plans to conduct a public procurement procedure for the State Tax Service of Ukraine with the aim of acquiring the services of the IT system for the improving the process of supporting the consideration of taxpayers' complaints to fiscal assessment notices in the ACA ITS Complaint Subsystem and the process of handling cases in courts with the participation of the bodies of the State Tax Service of Ukraine and displaying their results in the ACA ITS Courts Subsystem (hereinafter - the Services) under implementation of the Contribution Agreement No. ENI/2018/404-165 signed on 19^th of December, 2018 by the European Union, represented by the European Commission, and CPMA for the implementation of the EU funded “Public Finance Management Support Programme for Ukraine” (EU4PFM), Components 3 and 4 (hereinafter Project).The final owner and beneficiary of these Services is State Tax Service of Ukraine.

Dear Supplier,

The Public Institution Central Project Management Agency (hereinafter – CPMA) (Republic of Lithuania) plans to conduct a public procurement procedure for the State Tax Service of Ukraine with the aim of purchasing the Software and Hardware of the Call Center (hereinafter - the Services) under implementation of the Contribution Agreement No. ENI/2018/404-165 signed on 19^th of December, 2018 by the European Union, represented by the European Commission, and CPMA for the implementation of the EU funded “Public Finance Management Support Programme for Ukraine” (EU4PFM), Components 3 and 4 (hereinafter Project).The final owner and beneficiary of these Services is State Tax Service of Ukraine.

Dear Supplier,

The Public Institution Central Project Management Agency (hereinafter – CPMA) (Republic of Lithuania) plans to conduct a public procurement procedure for the State Customs Service of Ukraine with the aim of purchasing the services of the IT system Customs.Back 2.0 development (hereinafter - the Services) under implementation of the Contribution Agreement No. ENI/2018/404-165 signed on 19^th of December, 2018 by the European Union, represented by the European Commission, and CPMA for the implementation of the EU funded “Public Finance Management Support Programme for Ukraine” (EU4PFM), Components 3 and 4 (hereinafter Project).The final owner and beneficiary of these Services is State Customs Service of Ukraine.

How communication with the media and the public could be effective, what are the current trends in the creation of information content and the processes of forming the image of the State Tax Service as an effective service body - these issues were discussed during the communication training held today at the STS.