News

Xavier Camus, Head of Operation Section “Good Governance and Rule of Law” of the EU Delegation to Ukraine, visited the Contact Centre of the State Tax Service of Ukraine to meet with the leadership of the STS - Tetiana Kirienko, the STS Acting Head, and Ivan Romanov, Director of the STS Information and Reference Department to discuss the results of the modernisation of the Contact Centre.

Among the innovations that have become important components of the updated system of adaptation of new employees (onboarding) and mentorship in the State Customs Service, a special place is occupied by the guidebook for beginners - "Startbook".

Also, members of the Accounting Chamber approved new methodologies for compliance and performance audits, developed according to the international ISSAI standards.

EU4PFM international experts on HR and the management of STS HR Department agreed on cooperation in implementing the Competency Model at the State Tax Service of Ukraine.

EU4PFM continues supporting the development of an efficient and fair revenue collection system in Ukraine, considering the country strong determination for the integration into the world economy as a reliable tax jurisdiction.

EU4PFM, in collaboration with the State Tax Service, has developed an IT system for the administration of tax disputes.

Ukraine confidently implements digital solutions in the field of tax administration based on the best international practice.

A contract was signed for the development of an automated IT system designed to process big data and analyse transfer pricing risks.

A kick-off meeting was held today between EU4PFM international experts, representatives from the Human Resources Department, and the Department for Specialised Training and Canine Services of the State Customs Service.

EU4PFM released a report titled “Organising Internal Audit in Ukraine: The advantages and disadvantages of centralized vs decentralized approaches” on public sector internal auditing.