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Every good leader is looking for an answer to the question of how to encourage professionals to work in their particular institution or organization.

A number of meetings for representatives of the Ministry of Finance of Ukraine, the State Customs Service of Ukraine, and the Accounting Chamber, which took place on October 27–28, 2021, were dedicated to the issue of non-financial incentives for employees of public institutions.

Jurgita Domeikiene, Team Leader, International Key Expert on HR/PAR, and Mr. Edvardas Žukauskas, International Mid-term Expert on HR/PAR put together their professional thoughts for Derzsluzhbovec.

The experience of the civil services in different countries shows that integration of the competency model into the organization’s performance management leads to more clear standards for assessment of civil servants’ skills, enhanced clarity, credibility, and consistency of decisions regarding human resource management.

The quality of the selection of civil servants is improving. The effectiveness of career management for civil servants is also improving and training for civil servants is being organized more effectively.

How has the country achieved such efficiency in collecting taxes and fees?

A two-day seminar for employees of the State Tax Service of Ukraine was devoted to the activities of the European Union on strategic planning in the field of public financial management. More than 70 participants of the seminar had the opportunity to hear about the reforms in this area, carried out in Lithuania and Estonia, from international experts on the strategic planning of the EU4PFM project.

On October 12-13, specialists of the State Customs Service of Ukraine took part in the second two-day seminar on certain provisions of EU customs legislation.

The event was dedicated to practical consultations on the provisions of Regulation No 952/2013 of the European Parliament and the EU Council of 9 October 2013 on establishing the Union Customs Code.

The seminar was opened by Vytenis Ališauskas, EU4PFM International Key expert on customs reform.

An overview of the instruments of the EU legal system for the implementation of BEPS Plan standards was presented at the training seminar by EU4PFM International Experts on Taxation, Mr. Ivan Plamenov Antonov (Bulgaria), and Mr. Roberts Auzins (Latvia).

Employees of the Ministry of Finance of Ukraine and the State Tax Service of Ukraine took part in the training seminar.

On 11–12 October 2021, representatives of the Secretariat of the Cabinet of Ministers of Ukraine, staff of the Ministry of Finance of Ukraine, and the Ministry of Economy of Ukraine took part in a training seminar on strategic planning and performance management.

On October 4-7, 2021, Robertas Šerėnas, an international expert of the EU4PFM project, conducted training on business process optimization for employees of the State Customs Service and the Ministry of Finance of Ukraine.

“The EU4PFM team of experts is constantly working to strengthen the capacity of partner institutions and implement the best practices of the European Union in HRM and PFM field, as this allows to increase the effectiveness of all changes currently implemented in state agencies under the Association Agreement with Ukraine.”, - said during the event the international expert of the project on HR/PAR Edwardas Zhukauskas.

What should be a Code of Ethics and Conduct for a Civil Servant? The EU4PFM Project Experts, Mr. Quentin Reed (Czech Republic) and Mr. Goran Klemencic (Slovenia), discussed this at a meeting on Anti-Corruption Policy and Integrity, held on September 30, 2021, with the representatives of the Ministry of Finance of Ukraine.

This event was an opportunity for employees of the Department for Prevention and Detection of Corruption and the Department of Human Resources and Organizational Development of the Secretariat, the Reforms Support Office of the Ministry of Finance to learn about international experience in assessing corruption risks and implementing the codes of ethics and conduct in Europe.

Expert support from the EU4PFM project in the development of online services:

• Infrastructure map of the State Customs Service of Ukraine https://map.customs.gov.ua/
• Online system of complaints about the work of customs https://cc.customs.gov.ua/
  Together with the State Customs Service of Ukraine

Results are below presented

The EU4PFM project is working to strengthen the infrastructure in partner institutions.

Together with the State Customs Service of Ukraine

Results are below presented